University Towers Room 402
1-800-684-UTEP
utepconnect@utep.edu

UTEP Connect

UTEP Connect works with the university's academic colleges to coordinate and manage UTEP's portfolio of fullyonline degree and certificate programs.  For a list of online programs, please see the UTEP Connect website.

Students accepted to UTEP Connect's fully online programs are subject to the policies and procedures in this section as well as UTEP's general policies and procedures applicable to all UTEP students.

State Authorization:

The University of Texas at El Paso is an approved SARA (State Authorization Reciprocity Agreements) institution in the State of Texas.  Thus, operation of UTEP’s online programs is authorized in approved SARA states, except where noted on the UTEP Connect Online Regulations website.  For a current list of approved SARA states, please refer to the NC-SARA website, http://nc-sara.org/.

UTEP Connect program availability varies by state.  Program admission at the time of acceptance is dependent upon the student’s physical location at the time of admission.  Should a student change location prior to completion of the program, continuation in the program is contingent upon program availability in the student’s new location.  It is the student’s responsibility to notify the university in the event of a change in their physical location.

For the most up to date information on program availability, please see the UTEP Connect Online Regulations websites.

Complaints

The University of Texas at El Paso is committed to providing the highest quality educational experience to our online students. Should a current or prospective online student have a complaint, U.S. Department of Education regulations require institutions offering online programs to provide students with information on how to file complaints with the institution’s accrediting agency and/or with an appropriate state agency in the student’s home state.

A UTEP student with a complaint should first follow the UTEP complaint process.

A student may also file a complaint with the designated agency in the state where he or she is receiving instruction or with UTEP’s accrediting agency using the contact information provided on the UTEP Connect Complaints website.

For the most up to date information the complaint process and contact information, please see the UTEP Connect Online Regulations websites.

Enrollment

UTEP Connect students enrolled in fully online programs are generally not permitted to take face-to-face courses on campus. If an exception is required, students can make a request through their academic program advisor.

Admission, Advising, and Registration

1. Individuals interested in a UTEP Connect fully online program should apply to the university according to the academic program’s guidelines and deadlines. Questions can be directed to UTEP Connect Enrollment Counselors at 1-800-684-UTEP or utepconnect@utep.edu.

2.  Most graduate students will be academically advised through their home departments. They will also receive the assistance of a UTEP Connect Student Success advisor as needed.

3.  Every effort will be made to accommodate students into the online courses they may need.  Students needing to enroll in a class that is full will first be advised to select another course when possible.  If no other course is possible, capacity override requests may be made at the department where the course is offered.  Please note that the capacity override is not guaranteed.

4.    Tuition and fees must be paid no later than the Friday prior to the course start date.  Students who fail to pay tuition and fees on time will be dropped from their courses.

5.    Enrollment into a seven-week online course is not permitted after the Friday prior to the course start date.  In extraordinary circumstances, late enrollment may be permitted no later than the first day of course.  In the event that a student needs to late enroll in a course, the student must first secure the permission of the faculty member teaching the course.  Requests should be made via email, which should then be forwarded by the student to UTEP Connect not after 5:00 p.m. Mountain Standard/Daylight Time on the first day of class.

Maximum course load for UTEP Connect graduate students

UTEP Connect offers courses in six 7 week terms throughout the year (two terms in the fall, spring, and summer semesters) as well as three 14-week terms. UTEP Connect graduate students are permitted to register for a maximum of 12 hours a semester with no more than six hours in a seven-week term. 

Nursing students please refer to the policies listed in the Nursing section of the graduate catalog for enrollment limitations and approval processes.

Graduate change of major between on-campus and online degree programs

1.    Current UTEP students wishing to change their major to a fully online UTEP Connect program must have a minimum GPA of 3.0.

2.    Any petitions for change of major from a fully online UTEP Connect program to a campus-based UTEP program are subject to approval by the head of the program receiving the student.  UTEP Connect students may change their major to a campus-based major one time only.

3.    Students wishing to return to a fully-online degree program (after having changed their major to a campus-based program) must appeal to the academic program advisor in writing. 

Graduate change between online degree programs

Students wishing to change from one fully online UTEP Connect Graduate degree program to another fully online program must apply to the new Graduate program.  Acceptance is at the discretion of the academic program.  Contact the Graduate School for additional information.